FAQ

Frequently Asked Questions

1. What is a MCPLC?

MCPLC is the Master Certificate in Performance and Learning Competencies.

2. How do I earn a MCPLC? What courses do I need to take?

To receive your MCPLC, you need to complete each of the four certificate courses; Assessing Performance Needs + Evaluation, Designing Learning Experiences, Facilitating Learning, and Partnering with Clients.

3. Do I have to sign up for the MCPLC all at once?

No, you don't need to sign up all at once (but you can). You can sign up for each course individually as it suits your schedule and budget. Once you complete each individual course, you'll receive your MCPLC.

4. Do I get a certificate for each course I take?

Yes! Each you'll receive a certificate for each course you complete. Then you'll also receive a MCPLC when you complete the required courses.

5. What is your cancellation policy?

If your notice of cancellation is given at least 14 calendar days from course start date, you have the choice of applying the fee to another course/date or receive a full refund (minus $50 administrative processing fees). If less than 14 calendar days, the funds can be applied to another course.

6. What is a MCDL?

MCDL is the Master Certificate in Digital Learning.

7. How do I earn a MCDL? What courses do I need to take?

To receive your MCDL, you need to complete four MCDL related certificate courses. Choose from our ever-expanding list of certificate courses.

8. Do I have to sign up for all MCDL courses at once?

No, you don't need to sign up all at once (but you can). You can sign up for each course individually as it suits your schedule and budget. Once you complete the required number of courses, you'll receive your MCDL.

9. Where are courses held?

We're currently offering courses in downtown Ottawa and Toronto. We're working on expanding to other cities in the near future. If you're interested in hosting courses in your city, please contact us.

10. I have a large group, do you offer onsite courses?

Yes! If you're interested in onsite or custom courses, please contact our program director to discuss details and pricing.

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